Contact Blue Island Express Plumbing
Phone only, 24 hours a day. There is no form to fill out and no inbox to wait on.
Ways to reach us
Business address
12601 S Western Ave
Blue Island, IL 60406
contact@expressplumberblueisland.com
For non-urgent questions. For active leaks and backups, call.
Service area
Blue Island, Alsip, Crestwood, Midlothian and Riverdale, plus nearby Cook County towns.
Call, don't type
Plumbing problems get worse while you wait for a reply. That is why we run on a phone line, not a contact form. Call (773) 207-0518 and a person picks up, any hour of any day.
Our address is 12601 S Western Ave, Blue Island, IL 60406. It is the base our plumbers work from, not a walk-in showroom, so please phone before you drive over.
What to have ready before you dial
A calm minute of preparation shortens the call. You do not need technical words, only the facts below.
- Your street address and ZIP. Blue Island is 60406. We also serve 60803, 60418, 60445 and 60827.
- What you see, hear or smell. Water on the floor, a gurgling drain, a rotten-egg smell or a cold shower all point to different jobs.
- Where the main shutoff is. Usually near the meter or where the water line enters the basement or utility closet.
- Whether anyone is in danger. Gas smell, standing water near outlets and sewage on the floor change the order of what we tell you.
- How we reach you. Keep your phone free after the call in case the plumber has a question.
If water is moving right now
Do these before or during the call. They cost nothing and limit the damage.
- Close the main shutoff by turning it clockwise.
- Open one low faucet to drain what is left in the line.
- Stop using sinks, tubs, toilets and the washer.
- Stay away from wet outlets, cords and the breaker panel.
- If you smell gas, leave the building and call the gas utility or 911 from outside.
When we answer and what to expect
The phone is staffed around the clock. What changes by time of day is how soon a particular job is scheduled, not whether we take your call.
| When you call | What happens | Best for |
|---|---|---|
| Any hour, any day | 24/7 emergency line, safety steps given at once | Burst pipes, sewage backups, leaking tanks |
| Business hours | Same-day appointments when available | Slow drains, dripping faucets, fixture repairs |
| Evenings and weekends | Urgent jobs dispatched, others booked | Cold-snap leaks, water heater failures |
Where we are and where we go
We sit on Western Avenue, a main route through Blue Island, in Blue Island. From there we dispatch to Blue Island, Alsip, Crestwood, Midlothian and Riverdale.
We have not verified parking rules or visitor access at the address, so please do not plan a walk-in visit. Your plumber comes to you. For a picture of how dispatch is organized, read the service area page.
Ask for a plumber's name and licence details while you are on the phone. The Illinois Department of Public Health runs the lookup under the Illinois Plumbing License Law (225 ILCS 320). Blue Island code section 150.052 has the city's plumbing inspector verify a licence before a plumbing permit is issued.
A note on what we will ask you
The dispatcher will ask for your name, the address and a good callback number. That is how we send the right plumber to the right door.
If you are calling for someone else, such as a parent or a tenant, say so. We will want an on-site contact who can give the plumber access to the basement, utility closet or meter.
Winter calls
In a deep freeze, pipes in exterior walls, unheated garages and crawl spaces are the first to split. The Chicago-area (O'Hare) January average low is near 18.8 F, so a slow tap on a cold morning deserves a call before it becomes a burst. Shut the main valve if a pipe is visibly split, then ring (773) 207-0518.
Not sure what you need?
Browse the plumbing services overview to match a symptom to a service. If you would rather explain it to a person, call (773) 207-0518 and describe the problem in your own words.
You can also read how the company works on the about page, including how to check any plumber's Illinois licence.
Quick questions about calling
No. Every request goes through the phone line so a person can judge urgency. Call (773) 207-0518.
The emergency line runs 24/7. Urgent jobs are dispatched at any hour.
You get a clear price before work starts, after the plumber has seen the problem. Over the phone, the dispatcher can explain what drives the cost.
Please call first. The address is a working base, and a plumber comes to your home or shop.
Ready when you are
Pick up the phone and call (773) 207-0518. Day or night, you reach a person.